Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"We had a medical emergency with our Stormi and called to see if they couls get us in same day since our normal vet was out of town. We let them know what happened and they were very sympathetic and helpful over the phone and they got us in the same day. When we took her in they were very knowledgeable and helpful. We found out she was in the end stages of liver disease and possibly had cancer. The vet took really good care of us as we were scared pet owners. Dr McClain answered any questions we had, gave us different options on what we could do and how they would help and or affect her. When we asked for some time to discuss our options Dr McClain and her nurses were very patient and gave us all the time we needed to discuss what we wanted to do along with not pressuring us to take a certain route. Unfortunately, we made the difficult decision to put our precious StormStorm down so she wasnt in pain anymore. Dr and her nurse gave all the time we wanted/needed as we went through that tough and difficult experience. They checked on us numerous times and asked us if we needed anything, offered us water, and just made sure we were comfortable. We will definitely be coming back and will be requesting Dr McClain going forward. We want to say thank you to you guys for doing everything for us and Stormi and making sure all of us were taken care of. We will forever cherish the acts of kindness and just showing you guys genuinely cared."
Em M
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